Job Detail

Quality Manager

Location: Phoenix, AZ
Salary: See Below

OBJECTIVE: A Quality Manager who understands the importance of a holistic approach to plant health care from the roots to the crown. This career is geared towards an individual who will motivate employees to be driven and intelligent and will also put value in providing our customers with a WOW experience.

Essential Duties and Responsibilities:

• Safety Processes and reporting per Design Tree, OSHA, ANSI and DOT regulations and SOPs
• Safety Program
• Manage DOT driver inspections
• Quality Assurance processes and reporting
• Quality Control processes, infraction process and reporting
• Customer Service Issue management, dispatch, and reporting
• Training program
• Operations’ employee’s work and development plans
• Operations’ employee role and advancement program
• Expert Qualifier for role and advancement plans
• Manage customer retention
• Sales back up
• Operations Manager support
• Operations Team Leader Support

Education and/or Work Experience Requirements:

• Ability to work with team members and carry out assignments to completion within parameters of verbal and written instructions given, prescribed routines, and standard SOPs
• Must communicate clearly in English
• CPR/1^st Aid certification mandatory
• Clean driver license, medical card required
• Certified Applicator Turf/ Ornamental and R.O.W. mandatory (Design Tree can assist in getting)
• ISA Certified Tree Worker mandatory  (Design Tree can assist in getting)
• ISA Certified Arborist mandatory
• TCIA Certified Training Safety Professional mandatory  (Design Tree can assist in getting)
• ISA Tree Risk Assessment Qualification mandatory  (Design Tree can assist in getting)
• High School Diploma or GED recommended
• Forklift/ Bobcat Certification mandatory  (Design Tree can assist in getting)
• Team Leader duties
• Salesman duties
• Plant Health Care Technician duties
• Tree Technician duties

Physical Requirements:  

• Must be able to lift and carry up to 50 lbs. for extended periods of time
• Must be able to withstand working in intense weather conditions
• Must be able (if required) to be on your feet 10 plus hours a day
• Must be able to drive for extended periods of time
• It is mandatory to be able to talk, listen and communicate clearly

 

• Pay is $75,000 a year salary and 4% commission on any sales

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