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Privacy Policy

Privacy and Security Statement

Thank you for visiting the International Society of Arboriculture Web site and reviewing our privacy and security statement. ISA is strongly committed to maintaining the privacy of your personal information and the security of our computer systems.

As a general rule, the International Society of Arboriculture does not collect personally-identifying information about you when you visit our site, unless you choose to provide such information to us. The information we receive depends upon what you do when visiting our site.

If you respond to an online request for personal information:

Generally, the information requested by the International Society of Arboriculture will be used to respond to your inquiry or to provide you with the service associated with the request.

If you visit our site to read or download information, we collect and store the following information:

  • The name of the domain from which you access the Internet.
  • The date and time you access our site.
  • The Internet address of the Web site from which you linked directly to our site.
  • The page or files you are accessing.

The above information is used by software programs on our Web site to create summary statistics which allow us to assess the number of visitors to the different sections of our site, identify what information is of most and least interest, determine technical design specifications, monitor system performance, and help us make our site more useful to visitors.

If you identify yourself by sending an e-mail containing personal information:

You also may decide to send us personally-identifying information, for example your mailing address, in an electronic mail message requesting that information be mailed to you. Information collected in this manner is used primarily for responding to requests for information or records. We may update your e-mail address in our customer database if appropriate.

If you link to other sites outside ISA:

Our Web site has many links to other sites. When you link to any of these sites, you are no longer on our site and are subject to the privacy policy of the new site.

Cookie Use Notice

The International Society of Arboriculture employs "cookies" to provide better service to its customers. ISA does not use cookies to collect any personally-identifying information from users or to track user activities beyond our Web site. ISA does not maintain copies of cookies on our Web site after you leave our Web site.

Cookies are small pieces of temporary data that are exchanged between a Web site and a user's computer which enable a "session," or "dialog," to be established between the two machines. With the session established, ISA is able to tailor its responses (i.e., identify and provide you with the information you want) and help you traverse our Web pages in the most efficient and effective manner possible. The session is often broken when ISA’s server does not receive further requests from your computer or you simply exit your browser.

ISA primarily uses "session cookies" — types of cookies that are temporarily stored in your computer's memory. Session cookies are normally deleted from a user's computer when the user logs off the computer or the user exits the browser. ISA does make limited use of "persistent cookies" — types of cookies that could be stored permanently on your workstation and reused each time you visit the ISA’s Web site.


For security purposes and to ensure that this service remains available to all users, our Web site also employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Unauthorized attempts to upload information or change information on this service are strictly prohibited.


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©International Society of Arboriculture 2009-2014
PO Box 3129 • Champaign, IL 61826, USA • +1.217.355.9411

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Friday, October 24, 2014 9:52:20 PM (CST/ISA Headquarters Time)
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