Tree Maintenance Supervisor
Location: Charlotte, NC
Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
The mission of Engineering & Property Management (E&PM) is to build value for Charlotte. The staff of 600 designs and constructs City infrastructure projects, regulates development, cares for Charlotte's tree canopy, enables sustainability, and manages real estate, facility portfolios and fleet assets. E&PM employees take pride in being part of an engaged organization that responds quickly, flexibly and creatively to community needs.
Tree Maintenance Supervisor
The City of Charlotte is a leader in arboriculture, tree management, and urban forest management efforts to support City Council's interest in a robust tree canopy. This position is based in the City of Charlotte's Engineering & Property Management Department's Landscape Management Division and is responsible for assisting the City Arborist in all aspects of tree management.
This position is within the City Arborist Group section of Landscape Management and is responsible for administration and supervisory work involving the care, maintenance, risk assessment and management of all public trees in the City of Charlotte.
This position involves extensive public contact. The work requires exercising independent judgement, initiative and work strategy development and will oversee all tree maintenance work conducted on public trees including sixteen internal crew members and fifteen contractors.
This position is responsible for overseeing all aspects of the tree maintenance program including managing the response to over 5,000 service requests per year, managing the City's storm response efforts for tree debris, equipment management, contract development/reinforcement, scheduling crew work, developing best practices, safety and development/implementation, shared management of the City's tree inventory and managing significant maintenance budget.
Major Duties and Responsibilities:
- Manage all tree care efforts (trimming, removal, tree banding, stump grinding, etc.) related to Charlotte's public trees
- Plan, organize, assign, supervise, direct and inspect the work performed by staff and contractors
- Ensure adherence to performance review process
- Conducting performance reviews, coaching and corrective discipline
- Ensure operations are safe, proper, effective and efficient
- Meeting departmental goals
- Manage equipment and tool inventory, recommend and purchase equipment
- Respond to all customer inquiries, service requests and schedule work orders as needed
- Provide education to external and internal customers and collaborate with engineering staff, other City departments, citizens, homeowner groups, private businesses, NCDOT and others
- Use CityWorks work management software, Microsoft Office programs, Virtual Charlotte and MUNIS financial software to perform administrative responsibilities
- Track performance, prepare informational/analytical reports and spread sheets, and use data to drive decisions that implement changes in practices to consistently improve upon best practices
- Prepare and interpret tree care maintenance and management contract specifications
- Solicit, hire, inspect, approve/disapprove work, and approve payments for contracted work
- Prepare maintenance budget in conjunction with preparation of Landscape Management's budget process
- Manage storm response efforts and on-call program
- May require working nights, weekends and non-standard hours related to managing storm response efforts
- Perform related duties as required
Knowledge, Skills & Abilities:
- Knowledge of native and commonly found trees of North Carolina and the southeastern U.S.
- Considerable knowledge and experience in all types of professional arboricultural practices including tree risk assessment and management
- Knowledge of tools, equipment and materials used in the arboriculture industry
- Knowledge of local, state and federal safety requirements including all OSHA and ANSI standards as they relate to tree care and arboriculture
- Good communication skills, both verbal and written
- Good public speaking skills
- Ability to make quality presentations to citizens and private sector groups
- Ability to plan, prioritize and organize work
- Complete assignments with minimal supervision
- Excellent organizational skills
- Ability to work and manage multiple projects
- Ability to successfully prioritize multiple projects and complete projects within project deadlines
- Experience and ability to manage people, supervise contractors and conduct public relations
- Walking, bending, minor climbing, minor lifting, stooping, grasping, squatting
- Good computer skills (Windows, Microsoft Office software including Word, Excel, Outlook and Power Point)
- Knowledge of arboriculture industry equipment
- Knowledge of training needs and resources
- Knowledge of pesticides, fertilizers, and agricultural material usage, storage and application
- Valid North Carolina or South Carolina driver's license with a good driving record
- Associate’s degree with major course work in Arboriculture, Urban Forestry, Forestry or related field
- Minimum of three years in urban forestry, arboriculture and supervisory experience
- ISA Certified Municipal Specialist
- Knowledge and experience with ArcGIS or other GIS applications
- Knowledge and experience working with/for government entities
- High School diploma/GED with five (5) years of relevant work experience; or an Associate’s degree with three (3) years of relevant work experience; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties
- The City of Charlotte provides a comprehensive benefits package to all employees. Click here to learn more about the City of Charlotte’s benefits
- The City of Charlotte is a drug and alcohol-free workplace
How to Apply:
If you need assistance completing your online application, you are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available.
Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays. Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Conditions of Employment: The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
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