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Frequently Asked Questions for Recertification
How do I recertify?
In order to recertify, you must obtain a certain number of CEUs and pay a
recertification fee. The number of CEUs and recertification fee depends on the credential
you hold. You can check the application handbook to see the CEU requirements and recertification
fees for each credential that the ISA currently offers.
Will I be notified that my certification is coming up for expiration?
The Certification Department will send you a CEU postcard three months
prior to your certification expiration date but only if you are lacking CEUs. This notice
is a helpful reminder that you need to get your CEUs in order and sent to us to make yourself
eligible for recertification. Please know that CEU processing takes 4-6 weeks so it is to your
advantage to send your CEUs in early.
If you do not receive a postcard it means one or two things, either you
have enough CEUs to recertify and you will receive a recertification invoice one prior to
the certification expiration or that we do not have a valid mailing address for you. It’s
very important that if you move or have a change to your address that you let us know. We
would hate for you to lose your certification due to a mail glitch.
What happens if I don’t have enough CEUs at the end of my certification
period?
If you do not have the CEUs required for recertification, you will receive
a notice one month prior to your expiration date that shows what CEUs have been posted to
your account. Also, you are given the opportunity at this time to ask for a 60 day extension.
The extension begins 60 days past your actual expiration date. In order for you to obtain
this extension you should, call us at 217-355-9411, or email us at cert@isa-arbor.com
If you cannot meet the 60 day extension deadline by having
your CEUs and recertification payment made you will have to retest. Retesting
is always an option to you versus obtaining the required CEUs.
For further questions please call our office at 217-355-9411 or email us at
cert@isa-arbor.com. We look forward to serving you!
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