Job Detail

Arbor Project Manager

Location: Kent, WA
Salary:

Arbor Project Manager

Summary: Responsible for the full cycle management of Arbor projects.  Ensures that multiple projects meet specified timelines and deliver expected results. 

Primary Duties:

• Identify and solicit tree service projects, review client objectives and needs, prepare accurate and complete bid estimates, and manage contracts through closure.
• Develop long-term tree maintenance plans
• Perform inspection and diagnostics of tree care services, including: tree removal, stump grinding, and crown clearing/thinning/raising as needed
• Manage and monitor project schedule, progress, and costs to ensure that expected results are delivered on time and within budget
• Review completed project work to ensure client satisfaction
• Coordinate service calls, client interactions, and sub-contractors as needed
• Communicate status of estimates to Arbor District Manager on a regular basis
• Visit jobs in progress to relate actual estimate; review questions, or problems that may arise
• Add/update project information in CRM software daily
• Assist in scheduling of Arbor projects
• Ensures compliance with all aspects of the company’s safety program and understands the contribution safety makes to employee well-being, team efficiency, and gross profit
• Shows up to work each day on time; completes all tasks within time expectations; adheres to company dress code policy; wears clean clothes to work each day; follows inclement weather policy and sick leave reporting procedures

Supervisory Duties:

• Direct supervision of two or more employees
• Training, planning, assigning, and directing work
• Conflict resolution

Qualifications:

Education

• At least 2 years of professional tree work experience
• At least 3-5 years project management experience

Language Skills

• Ability to speak effectively before employees and customers
• Ability to verbally understand and communicate in English
• Bi-lingual English/Spanish preferred but not required

Mathematical Skills

• Understands how to calculate load ratings for tree removal rigging
• Can formulate and calculate unit costing for bidding
• Understands gross margin and what effects it

Reasoning Ability

• Apply common sense understanding to carry out tasks
• Deal with standardized situations and/or hectic situations with calm reasoning skills

Certificates, Licenses and Registrations

• Valid driver’s license issued by the state where employed
• Valid ISA Certified Arborist certification preferred
• PMP preferred

Other Knowledge, Skills and Abilities

• Ability to read and interpret construction plans/drawings
• Knowledge of tree care principles, pruning techniques, tree ID, and disease ID
• Excellent internal and external customer service skills, ensuring client needs are met in an accurate, complete, and timely fashion by demonstrating courtesy, efficiency, and professionalism
• Self-motivated with ability to work independently to complete multiple tasks and meet tight deadlines
• Basic computer skills, including experience with GPS systems, CRM software, and Microsoft Office

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